Effective Date : 01/04/2020

This privacy policy applies to properties owned and operated by Cannalogica B.V (“Cannalogica™”). This privacy policy describes how Cannalogica™ collects and uses the personally identifiable information you provide on our website: https://cannalogica.com (the “Site”). It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.


Personally Identifiable Information We Collect

We collect personally identifiable information in different ways, for different reasons. General info (e.g. name, address, e-mail, phone number) and billing info (such as credit card information) are collected for the purpose of order fulfillment and if need be, follow up to ensure a satisfactory customer experience.


How We Use Your Personally Identifiable Information

The Site uses the information collected to bill you for and deliver ordered products in the amount of time expected by the customer, per our shipping terms. We will also use the information we collect to contact you in the event there is an issue with your order, or if you request information or support from us. Non-personally-identifying information is used to track a product’s sales frequency and for consideration regarding incentives, and status on Cannalogica™ Site.



If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may unsubscribe from these communications at any time by following the instruction contained within each of the communications you receive.


Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.


Service Providers

We use other third parties such as a payment gateway company to bill you for goods and services, an email service provider to send out emails on our behalf, a postal company and a hosting company. We use Live Chat to assist you if you have questions while using our Site or regarding your order. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us. When you sign up for our services, we will share your personally identifiable information as necessary for the third party to provide that service.


Legal Disclaimer

In certain situations, Cannalogica™ may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site


Business Transitions

In the event Cannalogica™ goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Site for 30 days prior to any such change in ownership or control of your personally identifiable information, as well as choices you have regarding your personally identifiable information.


Access to Personally Identifiable Information

Upon request, Cannalogica™ will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at help@cannalogica.com; we will respond to your request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Without limiting the generality of the foregoing, your account will be deemed active for up to 60 days after the date of your last order.



The security of your personally identifiable information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.


Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Cannalogica™ and our partners, Google Adwords, Bing, Google Analytics or service providers, Veinteractive, Commission Junction. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to maintain user authentication, cart and checkout. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

You may be able to disable and delete cookies and similar technologies by adjusting the settings and using certain features contained in the internet browser that you use to access the Site.


Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We do not link this automatically collected data to other information we collect about you.

We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole.

We use a third-party tracking service that uses cookies log files to track non-personally identifiable information about visitors to our Site in the aggregate, including Site usage, traffic sources, visitor segmentation by browser and geography, and volume statistics, to improve customer experience and to target outreach efforts more effectively.


Local Storage (HTML5) 

We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our Site or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.


Behavioral Targeting/ Re-Targeting

We partner with a third party ad network to either display advertising on our Site or to manage our advertising on other websites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here . Please note this does not opt you out of being served advertising. You will continue to receive generic ads.


Social Media Widgets

Our Site includes Social Media Features, such as the Facebook Like button (and Widgets, such as the Share this button or interactive mini-programs that run on our Site). These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Customer Reviews

We post customer reviews on our Site which may contain personally identifiable information. When a customer chooses to post a review of a product, we may ask for their information such as name and email address. If you would like to request to have your product review removed from our Site you may do so my contacting us at help@cannalogica.com.


California Privacy Rights

This privacy policy describes how Cannalogica™ collects and uses information for marketing purposes and applies to all customers, including California residents. We share personal information with others outside of Cannalogica™ for direct marketing of their products only if we have your affirmative consent (opt in). We may share personal information with other businesses within our corporate family.


Changes in this Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Contact Us

If you have any queries about privacy, you should contact us at info@cannalogica.com or via postal mail at: 196e Herengracht, 1016BS

Privacy Settings
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